Our Leadership Team

Tim Tynan

Chief Executive Officer

Tim Tynan is the CEO of Bank of America Merchant Services. He assumed this role in May 2014. As CEO he is responsible for all business aspects of the organization. Bank of America Merchant Services is the largest payments processor, measured by card transaction volume, in the United States. The business is a joint venture owned by First Data Corporation and Bank of America.

Previously, Tim was Managing Director and the Regional Head of the Transaction Services Division for Citigroup in Japan. He spent two years in Tokyo responsible for Citi’s Treasury and Trade Solutions and Securities and Fund Services businesses. He was also an Executive Officer and a member of the Management Committee of Citibank Japan Ltd.

Before moving to Japan in 2012, Tim was the Chief Operating Officer of Citi's Transaction Services (CTS) business globally. CTS provides cash management, trade finance services, and securities custody and fund services in over 100 countries. As COO he was responsible for driving operational effectiveness across all functional areas including Operations, Technology, Risk and Control, Compliance, HR, and Finance.

Prior to joining CTS in 2008, Tim was the Global Head of Citi Business Services (CBS), a shared services group providing Payment Services, Procurement, General Services, Employee HR Services, AML Operations, and Financial Reporting Operations across Citigroup worldwide. Tim joined Citigroup in 2001 as the COO for CBS later becoming the Global Head in 2003.

Tim started his career with the IBM Corporation in 1981 where he eventually became an executive and had a 20 year career with various roles in sales and marketing, sales operations, customer service, product market development, and client relationship management.

Tim has served on various non-profit boards including the New York City board of Junior Achievement. He served as the Chairman of the Borough of Manhattan Community College Board of Trustees from 2003-2005, and is a current board member. He has been involved with Bridges-to-Community, the NGO promoting cross cultural development in Nicaragua, and served as a member of PENCIL, the New York City public/private partnership as an advisor to a middle school on the lower east side of Manhattan.

Tim currently resides in New York City.