April 19, 2018
FOR IMMEDIATE RELEASE
Bryn Winburn, Bank of America Merchant Services
CHARLOTTE – In collaboration with Bank of America Merchant Services and Bypass Mobile, PYMNTS.com today launched its latest Restaurant Readiness Index™ measuring the level of innovation in the U.S. quick-service restaurant (QSR) industry. The index tracks QSRs’ use of online ordering, in-store beacons, alternative payment methods and other capabilities that make ordering and engagement easier and more convenient for guests.
PYMNTS.com studied 178 QSRs and tracked the presence or absence of key convenience features when customers order and pay in-store, on a mobile device or via the web. Of the 178 QSRs analyzed, 173 operated between eight and 2,630 locations. These include burger, bakery/café, chicken, frozen dessert, ethnic foods, sandwich, and soup/salad/bowl chains.
Among this quarter’s most notable findings:
Some of the most recognized QSR brands earned top rankings in the index. Among the attributes that made them stand out: their likelihood of offering QR code, inventory checking, online-ordering/in-store pick up, and saved-payment-method capabilities.
To read the latest Restaurant Readiness Index, please visit: https://www.pymnts.com.
About Bank of America Merchant Services
Bank of America Merchant Services is a global leader in payments, eCommerce and security solutions. It helps clients of all sizes effectively manage and grow their businesses by enabling them to deliver convenient, compelling commerce experiences for their customers.
Powerhouse brands Bank of America and First Data formed Bank of America Merchant Services in 2009. Today the company processes 16.6 billion transactions at approximately 705,000 merchant locations throughout the United States, Canada and Europe.1
Learn more about Bank of America Merchant Services and its solutions for businesses of all sizes at https://merch.bankofamerica.com.
About Bypass Mobile
Bypass Mobile, LLC is the leading innovator in enterprise POS systems, robust back office management tools, and rich insights engines for the multi-site food & beverage industry. Its approach helps over 160 professional and collegiate sports venues and national restaurant chains accelerate profit, efficiency, and guest experience beyond levels achieved with legacy solutions. This happens with tablet POS terminals and a cloud-enabled open API platform broad enough to serve the full spectrum today’s needs and agile enough to rapidly support future requirements. The company has deployed 10,000+ devices at a cost, pace, and ease of integration never before possible. For more information, visit www.bypassmobile.com.
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