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A collection of key insights on the most important payments, eCommerce and security trends.
Find helpful resources, tips, and trends for
businesses of any size
Tips for an Effective eCommerce Website
Does your website help or hurt your business? Creating positive online customer experiences can be the difference between surviving and thriving.
Secrets of today’s fastest-growing restaurants
Catching diners’ attention and winning their loyalty is no simple feat. From providing a variety of payment options to leveraging data and insights, here are a few lessons from restaurants hitting the mark.
See you at the Small Business Expo
Visit our booth and attend an exclusive workshop to learn how to use the latest merchant services research to make smart decisions for your business. See when and where we’ll be.
Strengthening relationships with mobile consumers
To help companies navigate the mobile experience consumers expect, take a deep dive into the vital role mobile plays in a multichannel operation and how it can help grow customer loyalty.
4 strategies to attract and retain customers
Digital technology is the easiest way for you to reach new customers and retain the ones you already have. How do you get started? Here are a few key strategies.
Tackle negative online reviews with these 7 steps
We’ve all read a negative online business review, or may have posted one ourselves. But as a small business owner, have you thought about how you should respond to them?
Fraud and security measures to consider before the year ends
There have never been more ways for consumers to pay for goods and services than there are today, but with each payment method comes data security considerations.
What merchants need to know about accepting real-time payments
Faster delivery. Faster networks. Faster payments? Everything in the technology world seems to be getting faster, and the payments industry isn't immune to the trend.
4 top reasons for choosing Bank of America Merchant Services
How do you choose a payment processor? With so many options out there, it’s easy to get lost in technology specs, transaction fees and flashy advertising.
Purchase disputes and how to avoid them
It can happen to any business. You make a sale only to find out days later that the customer is disputing the transaction.
Solving the complex needs of quick-service restaurants
Integrating front- and back-end technology can help boost customer service and revenue. Where and how consumers spend money when dining out is shifting — and restaurants need to start preparing.
Bank of America Merchant Services hires first FIU grad from joint global sales program
Jonathan Lopera joined our small business sales team in Miami as its newest business consultant.
How to choose a point-of-sale solution
When it comes to choosing the right point-of-sale (POS) solution for your business, there are several factors to consider.
3 improvements restaurants can make to meet diners’ demands
Customers are demanding more from the restaurants they visit. To stay competitive, it’s all about enhancing the diner experience. Learn how restaurants can rise to the challenge.
4 must-see takeaways on chargebacks from our experts
How to manage chargebacks is a common question from our customers. Here’s a quick roundup of the key points we shared on a recent webinar.
What it means to be a female leader in the payments industry
Bank of America Merchant Services’ vice president, Jennifer Allie, revealed her own career tips and advice for up-and-coming leaders in the payments industry.
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