Some of the most experienced and knowledgeable experts in the payments industry work for Bank of America Merchant Services. Hear what they have to say about the opportunities and challenges presented by notable trends in this increasingly digital era, which are reshaping the way consumers shop and pay for goods and services.
In this edition, we dive into the topic of how brick-and-mortar retail is adapting to meet evolving customer expectations. This includes a look at the reasons more people will be paying with their phone and how to prepare. We also share the four most-important takeaways from an online customer personalization webinar we recently hosted.