Enterprise insights and key trends

Bank of America Merchant Services, a global leader in payments, eCommerce and security solutions, offers its take on emerging trends and what they mean for your business.

Some of the most experienced and knowledgeable experts in the payments industry work for Bank of America Merchant Services. Hear what they have to say about the opportunities and challenges presented by notable trends in this increasingly digital era, which are reshaping the way consumers shop and pay for goods and services.

Blog: Enterprise Technology and Trends

Learn about emerging payments, eCommerce, fraud and security trends and what they mean for your enterprise business.
 

SpendTalk Winter 2020

In this edition, we explore the future of subscription services and how businesses can use subscription models to meet customer needs while expanding their sources of revenue. We also take a deep dive into gift card fraud and how you can help protect your business, as well as examine the technologies retailers are using to shorten shopping lines this holiday season. Finally, we provide a quick roundup of the key points from our recent webinar, Take Charge of Chargebacks.
 

SpendTalk Summer 2019

In the summer 2019 edition of SpendTalk, we explore the latest fraud trends and ways you can stay ahead of payment fraud. We also take a deep dive into how businesses can strengthen their relationships with mobile consumers, and provide a quick roundup of the key points from our recent webinar, “Are profits hiding in your data?”
 

BofA Merrill Lynch Merchant Services supports global expansion of CMT UK’s taxi payments offering

A BofA Merrill Lynch Merchant Services client explains how we supported their global expansion of payments offerings to help them become the leading provider of taxi card payment systems in London.
 

SpendTalk Spring 2019

In the spring 2019 edition, we dive into ways businesses can use technology to streamline their eCommerce operations and also take a look at how retailers can harness the power of data. In addition, we provide a quick roundup of the key points from our recent cybersecurity webcast, as well as an overview of why marketers should consider more than click-through rates when measuring campaign success. 
 

The benefits of adopting a global payments strategy

Explore how successful companies are meeting new global demands and serving an increasingly diverse customer base.
 

SpendTalk Winter 2019

In the winter 2019 edition, we dive into the importance of creating a seamless customer experience throughout the purchase journey and look at how digital payments help increase efficiency and inspire trust in consumers. We also provide a quick roundup of the key points from our chargeback webcasts and an overview of changing authentication standards in Europe.
 

SpendTalk Fall 2018

In the fall edition, we dive into how businesses are successfully expanding digital commerce beyond borders. This includes insight from our cybersecurity expert on fraud and security measures to consider during an international expansion. We also look at the connected car and how businesses could benefit from integrating early on.

SpendTalk Summer 2018

In this edition, we dive into the topic of how brick-and-mortar retail is adapting to meet evolving customer expectations. This includes a look at the reasons more people will be paying with their phone and how to prepare. We also share the four most-important takeaways from an online customer personalization webinar we recently hosted.

SpendTalk Spring 2018

The latest payments, eCommerce, fraud and security trends from Bank of America Merchant Services.

Easy isn’t optional

Customers demand frictionless, cross-channel experiences, from search to purchase.
 

Fraud is evolving. So should your data security.

Help safeguard your company and data at point-of-sale.
 

Profits are hiding in your payments data

Glean some insights from transaction data that can increase sales and reduce costs.

Playing to win

Strategies for retailers to survive – and thrive – in the age of digital disruption.

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