Some of the most experienced and knowledgeable experts in the payments industry work for Bank of America Merchant Services. Hear what they have to say about the opportunities and challenges presented by notable trends in this increasingly digital era, which are reshaping the way consumers shop and pay for goods and services.
In this edition, we explore the future of subscription services and how businesses can use subscription models to meet customer needs while expanding their sources of revenue. We also take a deep dive into gift card fraud and how you can help protect your business, as well as examine the technologies retailers are using to shorten shopping lines this holiday season. Finally, we provide a quick roundup of the key points from our recent webinar, Take Charge of Chargebacks.
In the summer 2019 edition of SpendTalk, we explore the latest fraud trends and ways you can stay ahead of payment fraud. We also take a deep dive into how businesses can strengthen their relationships with mobile consumers, and provide a quick roundup of the key points from our recent webinar, “Are profits hiding in your data?”
A BofA Merrill Lynch Merchant Services client explains how we supported their global expansion of payments offerings to help them become the leading provider of taxi card payment systems in London.
In the spring 2019 edition, we dive into ways businesses can use technology to streamline their eCommerce operations and also take a look at how retailers can harness the power of data. In addition, we provide a quick roundup of the key points from our recent cybersecurity webcast, as well as an overview of why marketers should consider more than click-through rates when measuring campaign success.
In the winter 2019 edition, we dive into the importance of creating a seamless customer experience throughout the purchase journey and look at how digital payments help increase efficiency and inspire trust in consumers. We also provide a quick roundup of the key points from our chargeback webcasts and an overview of changing authentication standards in Europe.
In the fall edition, we dive into how businesses are successfully expanding digital commerce beyond borders. This includes insight from our cybersecurity expert on fraud and security measures to consider during an international expansion. We also look at the connected car and how businesses could benefit from integrating early on.
In this edition, we dive into the topic of how brick-and-mortar retail is adapting to meet evolving customer expectations. This includes a look at the reasons more people will be paying with their phone and how to prepare. We also share the four most-important takeaways from an online customer personalization webinar we recently hosted.