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Enterprise insights and key trends

Bank of America Merchant Services, a global leader in payments, eCommerce and security solutions, offers its take on emerging trends and what they mean for your business.

Some of the most experienced and knowledgeable experts in the payments industry work for Bank of America Merchant Services. Hear what they have to say about the opportunities and challenges presented by notable trends in this increasingly digital era, which are reshaping the way consumers shop and pay for goods and services.

SpendTalk Summer 2018

In this edition, we dive into the topic of how brick-and-mortar retail is adapting to meet evolving customer expectations. This includes a look at the reasons more people will be paying with their phone and how to prepare. We also share the four most-important takeaways from an online customer personalization webinar we recently hosted.

SpendTalk Spring 2018

The latest payments, eCommerce, fraud and security trends from Bank of America Merchant Services.

Easy isn’t optional

Customers demand frictionless, cross-channel experiences, from search to purchase.
 

Fraud is evolving. So should your data security.

Help safeguard your company and data at point-of-sale.
 

Profits are hiding in your payments data

Glean some insights from transaction data that can increase sales and reduce costs.

Playing to win

Strategies for retailers to survive – and thrive – in the age of digital disruption.

Improving eCommerce site search

Read about how new technologies can help meet customer expectations and grow sales.
 

How machine learning can help you create a better search experience for customers

Read why it’s critical your machines don’t learn the wrong thing.
 

Strengthening relationships with the mobile consumer

How forward-thinking merchants are using mobile technologies to connect with customers in the ‘human commerce ecosystem’
 

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