Bank of America Merchant Services, a global leader in payments, eCommerce and security1, commissioned Forrester Consulting, one of the most influential research and advisory firms in the world, to conduct a study of payments-focused attitudes and behaviors among U.S. small business owners and consumers.
Topics addressed in the inaugural Small Business Payments Spotlight include merchant and consumer sentiments toward point-of-sale and digital payments, cash, credit cards, eCommerce, security and more.
48% of consumers carry less cash than they did five years ago, but in the past five years 38% of small businesses have not changed the types of payments they accept.
Consumer behaviors are changing. Are small businesses keeping up?
As the trusted payments provider for hundreds of thousands of small businesses across the U.S., Bank of America Merchant Services is pleased to share with you valuable insights in the Small Business Payments Spotlight.
Read the report and check out the infographics to explore what hundreds of small businesses and consumers have to say about payments today and tomorrow.