Existing Bank of America Merchant Services clients
Chargebacks and disputes
You can review and respond to chargebacks using Business Track Dispute Manager.
Log in to Business Track or call 1.800.430.7161
Card organizations require compliance with the Payment Card Industry Data Security Standards (PCI DSS) to help prevent data security breaches and fraud.
If your credit card processing system is unable to connect, you can call to obtain an authorization for a sale.1
To authorize a sale, call 1.800.430.7161
Statements are available in the first week of each month. Your statements and detailed transaction information are available in Business Track.
For questions related to your statements or fees, call us at 1.800.430.7161