Existing Bank of America Merchant Services clients

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Chargebacks and disputes

You can review and respond to chargebacks using Business Track Dispute Manager.


Log in to Business Track or call 1.800.430.7161

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PCI Compliance

Card organizations require compliance with the Payment Card Industry Data Security Standards (PCI DSS) to help prevent data security breaches and fraud.

Learn more about PCI Compliance

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If your credit card processing system is unable to connect, you can call to obtain an authorization for a sale.1


To authorize a sale, call 1.800.430.7161

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Statements are available in the first week of each month. Your statements and detailed transaction information are available in Business Track.


For questions related to your statements or fees, call us at 1.800.430.7161